Something that used to take 5-minutes max. Since Ignition updated the website, it seems getting through to Ignition support on chat or phone can take well over an hour.
First of all, I have been playing at ignition Casino for over 2-years now, and even though calling the customer service reps for help can be frustrating and unhelpful majority of the time, I like knowing that the option to speak with a live person is available.